Business Victoria Learning & Advice Program
Timeline
2021 – current
Objectives and outcomes
The Business Victoria Learning & Advice program, delivered by Monarch Institute, aims to equip Victorian small-business owners with the skills, confidence and practical strategies they need to start, run and grow their enterprises. Through a suite of free, short online courses, face to face and virtual workshops and mentoring sessions, the program helps participants develop their business knowledge in areas such as digitalisation, marketing, processes, innovation and government tendering. Ultimately, it aims to build capacity within the small-business sector so that owners can navigate challenges, make informed decisions and achieve measurable success.
In partnership with the Department of Jobs, Skills, Industry and Regions, Monarch has delivered the program since 2021. Funded at over $4.5m, we have delivered thousands of virtual advisory sessions, face-to-face sessions via the Small Business Bus, webinars and workshops. Monarch manages all aspects of the program including enquiries, bookings, content creation, delivery, evaluation and reporting. We have delivered services to 110 Victorian towns, achieving an average 92% satisfaction rating over five years, demonstrating our collaboration with Business Victoria, councils and local businesses to deliver excellent, customer-focused services.
Partners involved
Testimonials
“Ailsa is a great mentor. Her enthusiasm and range of ideas is a great source of motivation and inspiration and she is always very supportive of my business endeavours. I got a lot of really invaluable insights from the session with her.”
“It was good to have a listening ear and a soundboard for all my many ideas as this has helped me to work out what my focus is going forward. Rabi was knowledgeable, helpful, kind, a clear communicator and he definitely understood my position and worked hard to have researched prior to our session and worked with me during our session to assist me as much as he could.”
“Really useful information regarding the resources available on the business Victoria website, as well as ideas for utilising my existing connection networks for hiring purposes!
Awards
The project continues to win awards for its innovative, modern delivery model that meets the needs of small businesses.
Get in touch at info@monarch.edu.au to explore how we can support your next training initiative.