Diploma of Business (Operations)
BSB50120
Duration: Up to two years
Price: $2,856 | $131.82 per week (payment plan)
How it works: Study online. With a difference.
Entry requirements: No formal prerequisites | RPL available | Some equipment needed
Start date: Immediately, or whenever you're ready.
Qualification type: Diploma
With a Diploma of Business (Operations), you’ll become an all-round expert who can confidently ensure the smooth day-to-day running of a business.
With a Diploma of Business (Operations), you’ll become an all-round expert who can confidently ensure the smooth day-to-day running of a business.
Nationally recognised
Tailored to your business career
Choose to specialise
Course Summary
With a Diploma of Business (Operations), you’ll become an all-round expert who can confidently ensure the smooth day-to-day running of a business. From communication and budgets to operations and employees, this specialisation will give you a wide range of knowledge relevant to most industries. To cap it all off, with Monarch’s flexible online study options you can develop your skills anytime, anywhere.
Take the next step in your career as a business pro and get in touch today!
The Diploma of Business (Operations) will set you up to lead and manage a wide variety of business functions. By learning how businesses run and operate on all different levels, you’ll have a range of opportunities at your fingertips. Equipped with your skills in operations, resource management, sustainability, and communication, here are just some of the roles you might consider.
Key opportunities include:
Operations Manager
Operations Team Leader
Business Owner
General Manager
Resource Manager
This course is designed to be completed within 12-24 months.
There is no minimum timeframe to complete this course. Students who are highly motivated and well organised can complete the full course at an accelerated pace.
The key factors that influence course completion are a student’s experience, time availability, how fast they work and how committed they are.
More than online
You’ll get:
Easy-to-follow course materials
Videos and webinars
Heaps of support from your course trainers (phone, email, Zoom)
A dedicated admin team on hand to guide you
Online assessments
Student Facebook group
How does it work?
This course has been developed to give you absolute flexibility. Study on your couch, on public transport, on your break at work, out in the park – wherever and whenever you like. The best part is, with Monarch Institute, ‘online’ doesn’t mean ‘alone’. You’ll be backed by our trainers at every step along the way.
What support will I get?
Your trainer will be happy to contact you via phone, Zoom, or email (Monday to Friday, 9am to 5.30pm). So you definitely won’t feel alone. You’ll also have access to our student Facebook groups, so you can discuss the material with other students. It’s a handy way to stay in touch with trainers and others in the same course.
The experts who design and deliver our courses (click back to Course trainers to meet some of them) have developed an assessment framework that’s uniquely designed to help you gain a deep understanding of the material.
Assessment formats include:
Case studies
Multiple-choice questions
Short-answer questions
Workplace scenarios
Projects
Roleplays: video self-recording and upload of the file
Immediately, or whenever you’re ready.
Get in touch about enrolling
"I feel much more confident of success if I utilise everything learnt during my study and apply to a business venture. Monarch Institute have provided excellent support at every step and were quick to reply to emails or phone calls."
- Trevor, Monarch Institute Business Graduate
Entry Requirements
There aren’t any formal prerequisites. But to make sure you get the most out of training with us, the following enrolment process applies:
Once we receive your enrolment, our friendly course consultants will touch base to undertake a pre-training review to ensure the training is right for you.
It is recommended that you are be proficient in the use of computer and web based technology and applications and have high-level learning, reading, writing, language, oral communication and numeracy skills.
For students without an equal or higher-level qualification, there’s a short language, literacy and numeracy quiz you complete online.
You should have basic skills and understanding of MS Word and Excel.
We may be able to take into account relevant knowledge and skills you’ve gained through previous formal or informal training, education and employment. To find out more, refer to our Student Information Handbook by clicking here, or get in touch with one of our friendly Course Consultants.
You will need access to the following equipment to successfully complete the course:
You will need access to the following equipment to successfully complete the course:
Working computer with Microsoft Office (2016 or later)
Access to the internet
Access to a smart phone, video camera or web camera is required
Take the short quiz to see if this course is right for you.
Pathways
The Diploma of Business (Operations) can be a great stepping stone to further study. For example, you could use your nationally recognised Diploma to help gain entry to an Advanced Diploma in a similar field. You might even be able to apply or get course credit to a related degree, like a Bachelor of Business (Management major).
Just make sure you check with the university of your choice about entry options and course credit before you enrol with Monarch Institute.
Module 1 / Core communication
BSBXCM501 Lead communication in the workplace (core)
BSBCRT511 Develop critical thinking in others (core)
BSBSUS511 Develop workplace policies and procedures for sustainability (core)
Module 2 / Beyond budgets
BSBOPS501 Manage business resources (core)
BSBFIN501 Manage budgets and financial plans (core)
BSBOPS601 Develop and implement business plans (elective)
Module 3 / Overseeing operations
BSBOPS504 Manage business risk (elective)
BSBPMG430 Undertake project work (elective)
BSBOPS502 Manage business operational plans (elective)
Module 4 / People power
BSBHRM525 Manage recruitment and onboarding (elective)
BSBHRM529 Coordinate separation and termination processes (elective)
BSBWHS521 Ensure a safe workplace for a work area (elective)
Business courses. For the real world.
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Frequently Asked Questions
Both qualifications share the same three core units and lead to the same Diploma of Business. The elective units are what set them apart. This specialisation concentrates on how a business works day to day, so you’ll study operational plans, business plans and the people side of running a team. The general Diploma of Business covers a broader mix, including marketing, emotional intelligence and organisational change.
You could work in operations at a manufacturer, a retailer, a logistics company or a services business. Roles you could pursue include operations manager, operations team leader, resource manager and general manager. You’ll learn to manage resources, budgets and staff together, which are helpful skills to have in almost any industry and are also helpful when running your own business.
You’ll learn to manage business operational plans, which set out how a business turns its strategy into daily activity. You’ll also manage resources and budgets, identify risks before they cause problems and develop business plans. These skills apply directly to spotting where an operation loses time or money and fixing it.
Yes, everything is delivered online. You’ll submit case studies, workplace scenarios, projects and recorded roleplays as your assessments. Our student Facebook group connects you with other people studying business. You can reach your trainer on weekdays between 9am and 5.30pm by phone, Zoom or email.
Over 12 units, you’ll learn to:
Manage business operational plans
Manage business resources, budgets and financial plans
Develop and implement business plans
Manage business risk
Manage recruitment and onboarding
Coordinate separation and termination processes
Lead communication in the workplace
Yes, you set your own schedule and have up to two years to finish, so you can fit study around your full-time job. Many people study this specialisation while already working in operations, applying each unit to problems they’re already handling at work. Before you start, we recommend being comfortable with computers and confident with reading, writing and numeracy.
This diploma could suit you if you want to run the machinery of a business, covering the plans, resources, budgets and staffing that keep it running smoothly. You’ll get particular value from it if you already work in an operational role and want formal recognition. We also offer the Diploma of Business (Organisational Development) and the Diploma of Business (Digital Transformation) if you’d like to specialise in those areas instead.
Trainers
Fees