Business training.
Study online today.

Enrol now

Diploma of Business (Operations)


  • Start your own business or step into an operational leadership role
  • Learn how to plan, organise, direct and control a business
  • Get practical management skills
Click to expand
Duration Up to two years
How it works Study online. With a difference
Price $2,650 | $122.30 per week (payment plan)
Career opportunities Operations Manager | Team Leader
Course topics Four modules
Units 12 units of competency | Nationally recognised
Course trainers Industry experts and thought leaders.
Pathways University courses
Entry requirements No formal prerequisites | RPL available | Some equipment needed
Assessments Multiple small assessments
Start date Immediately, or whenever you're ready.
Get in touch about enrolling
Payment Options There are two ways you can pay for your course...

How we rank

  • Would recommend
    to a friend
  • Are satisfied
    with the training
  • Are happy with our

Key Benefits

Nationally recognised

The course is nationally recognised under the Australian Qualifications Framework. You can use it as a pathway to further studies, including university degrees.

Tailored to your business career

Flexible and convenient.  It’s made to fit around your work, family and personal commitments.

Choose to specialise

Consider choosing to specialise in one of three areas. If you’re keen to explore other specialisations check out the options here. Either way you’ll graduate with a Diploma of Business qualification.

Course Accreditation

You’ll need to complete 12 units to obtain your Diploma of Business (Operations).

Module 1 / Core communication

Module 2 / Beyond budgets

Module 3 / Overseeing operations

Module 4 / People power


Course Assessments

The experts who design and deliver our courses (click back to Course trainers to meet some of them) have developed an assessment framework that’s uniquely designed to help you gain a deep understanding of the material.

Assessment formats include:

Career Opportunities

The Diploma of Business (Operations) will set you up to lead and manage a wide variety of business functions. By learning how businesses run and operate on all different levels, you’ll have a range of opportunities at your fingertips. Equipped with your skills in operations, resource management, sustainability, and communication, here are just some of the roles you might consider.

Key opportunities include:


The Diploma of Business (Operations) can be a great stepping stone to further study. For example, you could use your nationally recognised Diploma to help gain entry to an Advanced Diploma in a similar field. You might even be able to apply or get course credit to a related degree, like a Bachelor of Business (Management major).

Just make sure you check with the university of your choice about entry options and course credit before you enrol with Monarch Institute.

Entry requirements

Course entry requirements

There aren’t any formal prerequisites. But to make sure you get the most out of training with us, the following enrolment process applies:

What equipment will I need?

You will need access to the following equipment to successfully complete the course:

Am I eligible for recognition of prior learning (RPL)?

We may be able to take into account relevant knowledge and skills you’ve gained through previous formal or informal training, education and employment. To find out more, refer to our Student Information Handbook by clicking here, or get in touch with one of our friendly Course Consultants.

Course Topics

The Diploma has five core units and seven elective units.

Diploma of Business (Operations)

Module 1

Core Communication

Communication skills and knowledge are essential in every industry. This module will teach you how to lead communication in the workplace, and develop critical thinking skills within yourself and others. You’ll also cover workplace policies and procedures for sustainability, ensuring a bright future for both the business and the environment.

Module 2

Beyond Budgets

A successful business is one that effectively manages their money and other assets. In this module, you will learn all about managing budgets and financial plans, as well as physical and human resources. On top of that, you will also find out how to develop a business plan.

Module 3

Overseeing Operations

Having a high-level view of business operations can allow you to make important and strategic decisions. In this module, you will find out how to identify and manage business risks in a wide range of contexts. You’ll also be equipped with skills needed for undertaking projects and managing operational business plans.

Module 4

People Power

People are the heart and soul of all business activities, so having some basic human resource knowledge will take you a long way. For this final module, you’ll learn about the fundamentals of both recruitment and separation processes, as well as ensuring a safe workplace for all.


Course Duration

This course is designed to be completed within 12-24 months.

There is no minimum timeframe to complete this course. Students who are highly motivated and well organised can complete the full course at an accelerated pace.

The key factors that influence course completion are a student’s experience, time availability, how fast they work and how committed they are.

How it works

More than online

You’ll get:

How does it work?

This course has been developed to give you absolute flexibility. Study on your couch, on public transport, on your break at work, out in the park – wherever and whenever you like. The best part is, with Monarch Institute, ‘online’ doesn’t mean ‘alone’. You’ll be backed by our trainers at every step along the way.

What support will I get?

Your trainer will be happy to contact you via phone, Zoom, or email (Monday to Friday, 9am to 5.30pm). So you definitely won’t feel alone. You’ll also have access to our student Facebook groups, so you can discuss the material with other students. It’s a handy way to stay in touch with trainers and others in the same course.

Course Price

Upfront payment

$2,650 (total)

The most cost-effective option. Pay up front and save 20% compared to the total payment plan. Payment options include electronic funds transfer (EFT), credit card (Mastercard or Visa), cheque or cash.

Payment plan

$122.30 per week, paid over 26 weeks (total $3,180)

This option is suitable for students wanting to manage their cash flow. It’s handy if you want to get started right away, but don’t have the full amount on hand. Payment must be made with Mastercard or Visa.

Meet your trainers

Industry experts and thought leaders.
Glenn Buesnel-May
"Instead of wondering when your next vacation is, maybe you should set up a life you don’t need to escape from."
– Seth Godin

I started my career in the Banking sector, with experience in lending and securities. I then spent over 20 years in the Royal Australian Air Force as a Logistics Officer and later specialised in Education and Training, where I was a trainer, assessor and executive.

In 2007, I established a private business as a consultant, specialising in Leadership, Management, Business and Professional Development training. I have qualifications in HR, Management, Leadership, Coaching, Warehousing, Transport and Logistics, the Myers Briggs Type Indicator (MBTI) and Advanced Facilitation. I also trained in Professional Mentoring, Workplace and Leadership Coaching,  Counselling and Conflict Management and underwent undergrad studies in Human Resources.

What gets me out of bed in the morning?

I live for weekends, where I spend it exploring, listening to and making music, camping, flying aircraft, playing with my Staffy, named Harper Cookie Face!

Learn more about Glenn

Any questions? Ask away!