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Customer Experience

Fast-paced, with a nod to future technology and processes, this course will teach you everything you need to know about your digital customer experience (CX). It’s packed with tips and tricks to stay one step ahead of the competition. Includes all course materials, exam, digital certification and FREE membership to the Digital Marketing Institute.

Customer Experience

Customer Experience

Outcomes

  • Customer Experience
  • Agile Thinking
  • Customer Personas
  • Designing for CX
  • Strategic Thinking
  • Metrics and Performance

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