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  • Employers paying above the award don’t have to worry about penalties, right?

    Actually, wrong! The law is … the law In a recent case before the Western Australian Industrial Magistrates Court’s (the Court) Simone Jade Stewart v Next Residential Pty Ltd, otherwise known as ‘Stewart’s Case’, the court found that Ms Stewarts’s annualised salary of $78,000 failed to meet the requirements of the [ more ]

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  • Is the customer always right?

    Is the customer always right? In short, yes. I used to think this phrase was overused and outdated. But truth is, regardless of how big or small your business is, customer service needs to be at the core of your model in order to succeed. The recent customer [ more ]

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  • Is bricks and mortar retail dead in Australia?

    E-Commerce retailers like Amazon are making inroads in Australia, with many traditional bricks and mortar retailing business models facing disruption.  The question is, does this shift represent the start of a terminal death spiral for iconic Aussie retail players, or something else?   From gloom to boom While [ more ]

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  • Is Online learning productive?

    “You can’t produce a baby in one month by getting nine women pregnant”. Warren Buffett. Productivity is real, it can raise living standards.  It can allow consumers to become wealthier and businesses to become more profitable.  And it all starts with determining how different factors of production (i.e. inputs) [ more ]

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  • Driverless vehicles – a game changer in Australia

    Please drop my pizza ‘here’ A property developer recently installed a ‘landing pad’ for drone delivery at a new block of flats in Chatswood (Sydney). So when I read self-driving vehicles are arriving in Australia sooner than expected, my anxiety regarding my unhealthy demerit point balance on my [ more ]

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  • Why Tesla’s Management Strategy Is Unique

    Unless your ego is huge or you were born like Bill Gates, don’t compare yourself to Elon Musk – you’ll feel lazy. He is a high achiever on any known metric. His claim to fame initially was he made a fortune out of PayPal. But that only got [ more ]

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  • Going Digital: Industry 4.0 and beyond

    The rise of digitisation Despite Kodak inventing the digital camera, it filed for bankruptcy protection in January 2012! It simply wasn’t agile enough to shift it’s business model to digital quickly enough. Over the past few years the rise of digitisation has claimed many companies P&L’s, pushing some [ more ]

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  • Take two on the ‘Tax (Financial) Adviser’ licensing requirements

    Occasionally, you are fortunate enough to land on a table with a bona fide conspiracy theorist at a lunchtime financial advice industry event. And it happened to me last week! The rule book on ‘safe conversation’ topics was firmly thrown out the window on this day once an [ more ]

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  • New Career? New You?

      Have you ever woken up and thought “I just can’t do this any more?” I have. You know the feeling, when you are on the brink of something new. You sense you need to step into a new stage in your working life. Follow these steps below [ more ]

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  • What you learn at Harvard University

      Yesterday I got a call on my mobile phone from a good friend Ceinwen. She is one of those people that is good at everything. It almost makes you jealous. She is 39 years old, smart, career minded, hard working and not surprisingly got snapped up by [ more ]

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